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Check out the latest release by Fight Pulse: Bianca vs Andreas. Preview photos are available in this topic. Get this video at: Fight Pulse - MX-251. |
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#1
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Fighting Dolls download issues
Has anyone else had a problem downloading a video from Fighting Dolls and getting anyone from their so-called support to respond to your emails? I haven't had problems downloading videos from any other source, but I have tired and tried with this one. I've re-downloaded it several times. It stops almost immediately and when I resume, it does the same thing. This started two and a half days ago, and I've sent them three emails, only no one has responded. Just wondering if anyone else has had the same problem and if they were able to get it resolved.
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#2
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Re: Fighting Dolls download issues
Once, but when I wrote to them they responded and resolved the issue.
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The Following User Says Thank You to georgebaltz For This Useful Post: | ||
#3
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Re: Fighting Dolls download issues
Thanks. How long did it take? I noticed after the first couple of emails, the instructions advised that you give your "login email," which I had failed to do in the first two emails to them, but it was the same email I used to contact them, so Duh!
Anyway, I gave them the login email in the last one I sent, and that was about 14 hours ago. I figure I'll wait 24 hours and maybe try one more time before contesting the charge on my MasterCard. |
#4
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Re: Fighting Dolls download issues
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If you haven't already done so: 1. Start by clearing caches on your browser and hard drive. 2. Use the Fighting Dolls feature that lets you re-download a video without charging you extra denars. |
#5
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Re: Fighting Dolls download issues
Thanks. I did that.
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#6
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Re: Fighting Dolls download issues
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Historically it took Martin, who handles support, up to a week or so to get back to me. I believe he's in Europe (Germany or Austria) and may work at night. Try forwarding your last email to him and, as nicely as you can, tell him you just want a link to get the download. |
The Following User Says Thank You to ClckwrkOra For This Useful Post: | ||
#7
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Re: Fighting Dolls download issues
Do I just send it to FD support, the email listed on the site, and to his attention or is there a separate email? Thanks.
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#8
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Re: Fighting Dolls download issues
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I use [Only Registered Users Can See LinksClick Here To Register]. There is also [Only Registered Users Can See LinksClick Here To Register]. He may be in the Czech Republic, which is seven hours ahead of me in the Central time zone in the U.S. Most recently (early 2017) he responded in the 11 a.m. hour his time. |
#9
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Re: Fighting Dolls download issues
Thanks. I've been using the first email address, but I'll try the second one.
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#10
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Re: Fighting Dolls download issues
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Wish I had something better to tell you. Hope it helps. |
The Following User Says Thank You to ClckwrkOra For This Useful Post: | ||
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